Privacy Policy

Weston Craft respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we share it, and what choices you may have.

By using this website, submitting a form, uploading photos, requesting an estimate, contacting us, or scheduling service, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information.

Information You Provide

When you request an estimate, submit a form, upload photos, call, text, email, or otherwise contact Weston Craft, we may collect:

• name;
• phone number;
• email address;
• city, ZIP code, or service address;
• service requested;
• preferred timing;
• photos or videos you submit;
• description of the requested work;
• property type, such as home, rental, Airbnb, or property management job;
• messages and communication history;
• payment or invoice-related information, if applicable.

Photos and Project Information

If you upload or send photos, we may use them to evaluate the requested work, provide a price range, schedule the job, document the project, and communicate with you.

We will not intentionally publish identifiable customer photos, addresses, or private information without permission.

Automatically Collected Information

When you visit the website, we may automatically collect:

• IP address or approximate location;
• browser type;
• device type;
• pages visited;
• referring website;
• date and time of visit;
• clicks and form interactions;
• cookies or similar tracking data;
• advertising identifiers such as gclid, gbraid, wbraid, fbclid, or UTM parameters.

This helps us understand how people find the website, improve advertising, prevent spam, and measure conversions.

2. How We Use Information

We may use collected information to:

• respond to estimate requests;
• review submitted photos;
• provide price ranges and quotes;
• schedule service appointments;
• perform requested services;
• send confirmations, reminders, and follow-ups;
• request reviews after completed work;
• process payments or invoices;
• improve the website and customer experience;
• measure advertising performance;
• prevent spam, fraud, abuse, or security issues;
• comply with legal obligations.

3. Calls, Texts, and Emails

By submitting a form or contacting Weston Craft, you agree that Weston Craft may contact you by phone, text message, or email about your request, estimate, scheduling, service, invoice, or follow-up.

Message and data rates may apply. You may ask us to stop sending non-essential messages.

4. Cookies and Tracking

The website may use cookies, pixels, analytics tags, and similar technologies.

These tools may be used for:

• website analytics;
• advertising measurement;
• conversion tracking;
• spam prevention;
• remembering form or session information;
• improving website performance.

We may use services such as Google Analytics, Google Ads, Meta/Facebook Pixel, hosting tools, form tools, or similar providers.

You can adjust cookie settings in your browser. Blocking cookies may affect some website features.

5. How We Share Information

We do not sell your personal information for money.

We may share information with trusted service providers who help us operate the business, such as:

• website hosting providers;
• form and storage providers;
• email or SMS providers;
• CRM or lead management tools;
• analytics and advertising platforms;
• payment processors;
• legal, accounting, or business service providers.

We may also share information if required by law, to protect our rights, to prevent fraud or abuse, to respond to legal process, or in connection with a business transfer.

6. Advertising and Analytics Partners

Advertising and analytics partners may collect or receive information from this website to help measure ad performance and improve marketing.

This may include page visits, click events, form submissions, device information, approximate location, cookies, and advertising identifiers.

You can manage some advertising preferences through your browser, device settings, Google settings, Meta/Facebook settings, or other platform tools.

7. Data Retention

We keep personal information only as long as reasonably necessary for business, legal, operational, tax, security, and recordkeeping purposes.

Lead forms, photos, project records, messages, invoices, and related information may be retained to manage customer service, document work, handle disputes, improve operations, and comply with legal obligations.

You may request deletion of your information, and we will respond as required by applicable law.

8. Security

We use reasonable administrative, technical, and organizational measures to protect personal information.

However, no website, email, text message, storage system, or internet transmission is completely secure. You submit information at your own risk.

Please do not submit sensitive information that is not needed for an estimate or service request.

9. Children’s Privacy

This website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information, contact us and we will take reasonable steps to delete it.

10. California Privacy Notice

If you are a California resident, you may have certain privacy rights under California law, depending on whether the law applies to Weston Craft and your information.

These rights may include the right to:

• know what personal information is collected;
• know how personal information is used or shared;
• request access to personal information;
• request deletion of personal information;
• request correction of inaccurate personal information;
• opt out of certain sharing or sale of personal information, if applicable;
• not be discriminated against for exercising privacy rights.

Weston Craft does not sell personal information for money.

To make a privacy request, contact us using the information below. We may need to verify your identity before completing your request.

11. Do Not Track and Global Privacy Controls

Some browsers or devices may send "Do Not Track" or similar signals. The website may not respond to all such signals.

If legally required and technically feasible, we will treat recognized opt-out preference signals, such as Global Privacy Control, as requests to opt out of applicable sale or sharing of personal information.

12. Links to Other Websites

The website may contain links to third-party websites or platforms. Weston Craft is not responsible for the privacy practices, content, security, or policies of third-party websites.

Review their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this website with a new effective date.

Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

14. Contact

For questions, requests, or privacy concerns, contact:

Weston Craft
Email: info@westoncraft.com
Phone: (330) 330-5000
Website: westoncraft.com